Problem

A popup dialogue appears in the browser when attempting Kerberos SSO to the PortalGuard website.

Solution

Update the root 'web.config' file for the PortalGuard Website.

1. On the PortalGuard server, navigate to C:\inetpub\PortalGuard

2. Locate the 'web.config' file and edit the file in an administrative text editor

   • We recommend Notepad++

3. Locate the following section, which should be located after the <modules> section of the file:

4. Open

   

   Uncomment the <handlers> section by removing the  characters from the end of the section (line 74 in the screenshot example).  The final result will resemble the following:

5. Open

   

   Save the changes to the file.

6. Test Kerberos to the PortalGuard website once again